Agents¶

Our system relies on different agents to handle different tasks throughout the interview. Each agent is a specialized AI assistant with a single job: one decides which follow-up question to ask, another judges whether a topic has been covered, another rewrites questions so the conversation flows naturally. Together they let the interview adapt to each respondent instead of just following a fixed script.

You don't have to configure any of this to get started, sensible defaults are already in place and the interview works out of the box. The settings on these pages are for fine-tuning how the agents behave once you want more control. There are two things you can adjust:

• LLM Configuration — which language model each agent uses, and how creative or deterministic it should be.
• Probing Prompt — the instructions that shape how the interviewer asks follow-up questions.

The agents¶

These are the agents you can configure from the dashboard. Each plays a distinct role during the interview.

Probing Agent
The heart of the adaptive interview. After a main question has been answered, the probing agent reads the conversation so far and decides on a relevant follow-up question, a probe, to dig deeper into what the respondent just said. It keeps probing until the topic is covered or your probing limits are reached. This is the agent whose behavior you shape on the Probing Prompt page.

Classification Agent
The interview's decision-maker. Throughout the conversation it makes quick yes/no judgments that steer what happens next, for example: has this question already been answered earlier? Has the topic been explored enough to move on? Did the respondent decline to answer? It also evaluates the conditions you set up in your interview guide (such as skipping a question or ending the interview). Because these are factual judgments rather than creative writing, this agent runs at a low temperature by default so its decisions stay consistent.

Reformulation Agent
The agent responsible for natural phrasing. Rather than always asking a question exactly as written, it can rewrite it to fit the moment, smoothing the transition from the previous answer (a segue), or rephrasing a question that has effectively already been answered so it doesn't feel repetitive. This is what powers the Create Transition and Check if answered behavior flags in your interview guide.

Guide Agent
The agent that writes new parts of the interview on the fly. When you allow the AI to generate its own questions or whole sections, the guide agent drafts them based on your framing and the conversation so far. This is what powers the AI Generated Questions and AI Generated Sections features in your interview guide.